We aim to collect every penny through integrity, hard work and innovation. We believe that everyone has the right to be paid what they are owed and supporting a sustainable community is at the top of our agenda.
Improve the public's perception of what enforcement agents do.
Our Corporate Values
Our business is based on three core values: Compliant. Client Focused. Collections. We call them, the 3C’s. Our values are intended to drive every decision that we make. They are to be used in the order listed as their priority.
Compliant. – to ensure compliance with laws and regulations within the services we provide
Client focused. – to ensure our clients are promoters of the services we provide
Collections. – to innovate, work smarter, drive up recovery rates and ensure debtors are treated fairly and within the spirit of the law
Our Value Champions
Our volunteer Value Champions (VC’s) are located at each of our offices and one is located in the field with our Agents. Their responsibilities include:
overview of the businesses operations and values
assisting with the recruitment of staff to ensure a true culture fit
a listening ear to the staff to report on the success or non-successful implementation of our values