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...In recent months they have cemented their position at the top of the performance league table, and I certainly would not have any hesitation in recommending them to any prospective employer.

London Borough of Islington

A perfect partnership delivers results and this has been demonstrated by Westminster City Council and JBW with their joint operation: Safer Travel at Night (STAN)...

Westminster City Council

We have always found JBW to be dedicated in working with collection good practice protocol...

Citizens Advice Bureau

"British Gas Business has experienced a really good working relationship with JBW.  JBW understood our requirements well..."

British Gas Business

JBW have proven their ability to perform their offered services as well as work to specific needs and requirements....

Medway Council

"... We appreciate the firms commitment to deliver success through innovation..."

London Borough of Tower Hamlets

If you are a bailiff, thank you for using this book. Your job is an important one, and hard to do well. We politicians have charged you with the maintenance of one of the key pillars of a civilised society; making sure that debts and fines are paid...

House of Lords

We are particularly impressed with their customer care towards our customers who are treated as customers rather than debtors...

Southwark Council

"...JBW’s approach goes beyond the traditional, confrontational way in which bailiffs rebuff to their critics; they are responsive to criticism and look at improving customer care through proactive prevention measures."

Bailiff Advice Online

...always available to assist and comply with our requests. Her team are diligent, professional and represent the Company to very high standards...

Bromley Parking Services

"JBW Group has exceeded target collection rates within just three months of serving Rotherham Metropolitan Borough Council..."

Rotherham Metropolitan Borough Council

... JBW Group Ltd has demonstrated a high level of professionalism, and expertise in the collection of PCN debt whilst having proper concern for customer service and an emphatic approach to our more vulnerable clients...

The London Borough of Bexley