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About

Getting better results with intelligent engagement.

Established in 2004, JBW is a trusted collections and enforcement partner to UK Government and a market leading innovator in the recovery of unpaid penalties and council and commercial debt.

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Method

Intelligent engagement.
Smart enforcement.

Our systems-led methodology helps us to recover more revenue through intelligent engagements that accurately identify individual circumstances and support vulnerable citizens.

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Edge

Higher collections with lighter impact using intelligence-led decisions and actions.

Our advanced case management platform – Hito Edge – enables us to deliver higher collections with lighter impact using intelligence-led decisions and actions.

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Services

JBW offer solutions to help you with your processes, administration, collection and more. View all our services here.

Council Tax & Business Rates

JBW helps its local authority clients collect unpaid Council Tax and Non Domestic Rates, taking care to protect vulnerable citizens and support local businesses with a personalised response which is more efficient, fair, sensitive and cost effective.

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Parking & Traffic Management

Revenue raised from parking enforcement is used for maintaining vital front line community services. JBW helps local authorities ensure that the motorist that pays for parking does not pay for those that avoid it.

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Commercial Property

With Enforcement Agents located throughout England & Wales, JBW provides a national, rapid service for commercial rent arrears recovery and forfeiture of commercial leases.

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Debt Collection

JBW provides comprehensive services to government and private sector clients across the country for the collection of outstanding non-enforceable debts such as Former Tenant Arrears, Housing Benefit Overpayment and other Sundry Debts.

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High Court

Our High Court Enforcement Officers* (HCEOs) have more powers than County Court bailiffs. Instructing a High Court Enforcement Officer is now seen as a faster and more cost-effective debt recovery option than other forms of enforcement.

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Field Services

JBW’s nationwide field force of experienced and certificated enforcement agents are trained in professional customer engagement and can add extra value with tracing, inspection, process serving and execution of arrest warrants. JBW is also one of the only companies to offer City & Guilds accredited agent training.

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News & Awards

JBW Group Wins 'Excellence in Enforcement' at the...

JBW Group Wins 'Excellence in Enforcement' at the 2018 IRRV Performance Awards

We are delighted to announce that JBW Group won the 'Excellence in Enforcement' at this year's Institute of Revenues Rating and Valuation... Read More
General News 12th Oct 2018
Phoenix Commercial Collections Limited acquired by...

Phoenix Commercial Collections Limited acquired by JBW Group Limited

September 2018 - JBW Group Limited has today announced it has fully acquired the shares of Phoenix Commercial Collections Limited,... Read More
General News 25th Sep 2018
JBW Group Limited acquires shares in Court Enforcement...

JBW Group Limited acquires shares in Court Enforcement Services Limited

JBW Group Limited acquires shares in Court Enforcement Services Limited to add market leading High Court Enforcement capability and... Read More
General News 13th Sep 2018
Highways England Dart Charge Scheme Selects JBW Group...

Highways England Dart Charge Scheme Selects JBW Group

Highways England Dart Charge Scheme Selects JBW Group to Recover Unpaid Penalty Charge Notices For Further 3 Years. JBW Group, one... Read More
General News 13th Sep 2018
JBW Group Complete Acquistion of Collect Services...

JBW Group Complete Acquistion of Collect Services Limited

JBW Group, already one of the UK’s leading Enforcement service and Debt Recovery providers to Local and Central Government across... Read More
General News 13th Sep 2018
A new, permanent home for the London office

A new, permanent home for the London office

A new, permanent home for the London office! We have secured a long-term lease on new premises in central London and will be taking... Read More
General News 13th Sep 2018
YPO Dynamic Purchasing System Framework

YPO Dynamic Purchasing System Framework

Following a successful tender exercise, JBW are pleased to be once again appointed to the YPO Dynamic Purchasing System Framework... Read More
General News 13th Sep 2018
JBW were selected by Norwich City Council

JBW were selected by Norwich City Council

JBW were selected by Norwich City Council in July 2017 as one of four suppliers to provide collection services in respect of unpaid... Read More
General News 13th Sep 2018
Rotherham Enforcement and Debt Collection Framework...

Rotherham Enforcement and Debt Collection Framework

In May 2017 JBW were successful in their appointment to the Rotherham Enforcement and Debt Collection Framework. Read More
General News 13th Sep 2018
Jamie Waller stands down as JBW Chairman

Jamie Waller stands down as JBW Chairman

Jamie Waller, the founder and Chairman of JBW Group, today stepped down from his position and sold his remaining shares to Outsourcing... Read More
General News 13th Sep 2018
JBW chosen as finalist in IRRV Performance Awards...

JBW chosen as finalist in IRRV Performance Awards 2016

JBW Group has been selected as a finalist in the category ‘Excellence in Staff Development’. This is a hotly-contested... Read More
General News 13th Sep 2018
New Chief Executive Officer of JBW Group Appointed

New Chief Executive Officer of JBW Group Appointed

Nick Tubbs has been appointed as the Chief Executive Officer of JBW Group.  Nick has over 15 years’ experience of operating... Read More
General News 13th Sep 2018
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