Case Study   Complaint2
Case Study - Complaint

Case Study

Sally. JBW's enforcement agent attended Sally's property at 6am yesterday. He met with a lady who refused to give her name but confirmed that Sally lived there. Sally emailed the office complaining of the agent's behaviour at 9.30pm.

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Complaint

See how our simple, transparent complaint procedures and comprehensive evidence recording ensures Sally views both us and our clients as professional and fair.

Customer experience matters...

Enforcement

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Complaint

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Vulnerable(Benefits Delay)

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Vulnerable(Family Illness)

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New Occupier

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Persistent Evader

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