JBW Group Wins 'Excellence in Enforcement' at the 2018 IRRV Performance Awards

12th October 2018

We are delighted to announce that JBW Group won the 'Excellence in Enforcement' at this year's Institute of Revenues Rating and Valuation (IRRV) annual Performance Awards and were also named as finalists in the 'Excellence in Non-Domestic Rate' award category.

The 'Excellence in Enforcement' award recognises our work in providing expert, reliable and efficient services. The IRRV Awards Panel were looking for organisations to demonstrate they had excelled in the area of enforcement with clear evidence of innovation and enterprise, demonstrated through improved and maintained performance. Our emphasis on intelligent engagements, proactive performance monitoring and advanced tracing ensured that we were able to demonstrate our innovative approach and continuously improving performance, minimising complaints, maximising collections and consistently meeting our client's expectations.

Our mission is to improve the image of the enforcement industry through ethical management and governance. This has been a key driver in building successful partnerships with our clients, enhancing their reputation and delivering high collection rates, compliantly. We are, first and foremost, a Person-centred agency. By blending the most highly trained agents in the industry with our industry-leading, debtor-centric case-management system, we provide year-on-year recovery improvements to our clients.

Lee Brown, Chief Operating Officer of JBW Group, said, "We are absolutely delighted that our work has been recognised at the IRRV Performance Awards. The 'Excellence in Enforcement' award win is welcome recognition of the hard work and commitment of our teams throughout the business. Its their professionalism and expertise, supported by our innovative and leading-edge IT platform, that ensures that we excel in this industry and consistently deliver outstanding results for our clients."

The IRRV Performance Awards are the premier awards celebrating excellence across the revenue, benefits and valuation industry; the full list of finalists is available here:

http://irrv.net/awards/finalists/winners.php

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