training
Recruitment

Recruitment & Training

JBW are an equal opportunities employer. We encourage applications from all backgrounds and will provide a fair and transparent recruitment process to all.

Our comprehensive office and field based staff training programmes are fundamental to JBW’s success as a compliant, effective service provider. JBW was a pioneer in developing the first City & Guilds accredited collections and enforcement training in the industry and continues to lead in the delivery of both classroom and field based accredited training to meet the ever changing challenges of the social and legislative environments in which we operate.

If you have any questions regarding our vacancies, please contact our dedicated recruitment line on 01324 469167 or email us at recruitment@jbwgroup.co.uk

Enforcement Agent - Application Form Download

Office Staff - Application Form Download

Debt Recovery Agent - Darlington

Position: Debt Recovery Agent
Location: Darlington
Salary: £18,000

This role is based in Darlington and will report to the Contact Centre Team Leader and Contact Centre Manager. You will be responsible for the handling of all telephone queries in order to maximise collections for JBW Group. This position will be on a shift pattern 8am to 8pm Monday to Sunday.

Trainee Agents

Due to our continued year on year growth, we are looking for enthusiastic individuals to join our Trainee Enforcement Agent programme.

If you are looking for a rewarding new career with unlimited earning potential, have you considered becoming an Enforcement Agent?

We have trainee vacancies for people who are currently not certificated and would like to embark on a new career. If you feel you possess good communication skills, the ability to negotiate and deal with the public, are able to remain calm under pressure and are a team player, then we would like to hear from you.

We will provide you with FREE training worth over £2,000!

We will support you through the application process and provide the necessary training and development you will need to become a successful Enforcement Agent.

Sound interesting? Contact our recruitment team today on 01324 469 167, or email recruitment@jbwgroup.co.uk.

JBW is an equal opportunity employer and does not discriminate based on any age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other protected status.

Enforcement Agents

Due to our continued year on year growth, we are looking for enthusiastic, experienced individuals to join our enforcement team.

If you are an existing Certificated Enforcement Agent, we will start issuing you work as soon as you have completed your JBW induction. In addition to generous commission rates, we will also pay you an additional commission payment for confirming that debtors have gone away (GANT). We are the only enforcement company in the industry to offer this reward. We will also provide you with continuous support, training and development throughout your career with JBW.

If you are an experienced Enforcement Agent and have a current Bailiff/Enforcement Agent General Certificate, contact our recruitment team now on 01324 469 167, or email recruitment@jbwgroup.co.uk.

JBW are an equal opportunity employer and does not discriminate based on any age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other protected status.

Enforcement Support Assistant

Position: Enforcement Support Assistant
Location: Darlington
Salary: £19,000

The Enforcement Support Assistant provides essential administration and support to JBW Enforcement Agents working in the field.

The post holder will be responsible for monitoring the activity of Enforcement Agents, ensuring that they are on duty when expected, in the planned areas and proactively managing their workloads.

The role is based in JBWs office in Darlington on a shift pattern and will require the post holder to be flexible in terms of hours of duty.

HR Manager

Position: HR Manager
Location: Darlington
Salary: £35,000

This role is based in Darlington and reports to the Head of HR. The role provides generalist HR support across all Group companies as well as HR project support. The role will require regular travel to Group company offices in London, North West, Essex and Surrey.

What JBW offer you:

  • 22 days annual leave, pro rata, increasing to 25 after each completed year of service
  • Sunday Times Top 100 Company to Work For
  • An excellent benefit package that ranges from cycle to work, travel loans, eye care vouchers, contribution towards gym membership, Company Maternity and Paternity pay
  • Pension scheme, career development & long service awards

Exciting career opportunities with JBW

JBW is the UK’s fastest growing provider of debt management solutions for the public sector. Our industry leading technology and generous remuneration packages have made us an employer of choice within the industry, as evidenced by our placement in the Sunday Times Top 100 Companies to Work For awards two years running. With several new contract wins across the country, we are looking for enthusiastic individuals to join our enforcement team.

Click here to email us your CV

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