Recruitment & Training

JBW are an equal opportunities employer. We encourage applications from all backgrounds and will provide a fair and transparent recruitment process to all.

Our comprehensive office and field based staff training programmes are fundamental to JBW’s success as a compliant, effective service provider. JBW was a pioneer in developing the first City & Guilds accredited collections and enforcement training in the industry and continues to lead in the delivery of both classroom and field based accredited training to meet the ever changing challenges of the social and legislative environments in which we operate.

If you have any questions regarding our vacancies, please contact our dedicated recruitment line on 01324 469167 or email us at

Enforcement Agent - Application Form Download

Office Staff - Application Form Download

Enforcement Agents

Due to our continued year on year growth, we are looking for enthusiastic, experienced individuals to join our enforcement team.

If you are an existing Certificated Enforcement Agent, we will start issuing you work as soon as you have completed your JBW induction. In addition to generous commission rates, we will also pay you an additional commission payment for confirming that debtors have gone away (GANT). We are the only enforcement company in the industry to offer this reward. We will also provide you with continuous support, training and development throughout your career with JBW.

If you are an experienced Enforcement Agent and have a current Enforcement Agent General Certificate, and looking for OTE £60K, contact our recruitment team now on 01324 469 167, or email

JBW are an equal opportunity employer and does not discriminate based on any age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other protected status.

IT Support Engineer

Position: IT Support Engineer
Location: Darlington
Salary: £19,200 - £28,000 per annum dependent on experience

This role is a great opportunity for an aspiring technical individual to join a busy and productive IT department based in Darlington, supporting an expanding business over 5 sites in England including London.

Trainee Enforcement Agents

Position: Trainee Enforcement Agents
Location: Wigan, Warrington, St Helens, Leeds, Bradford, Doncaster, Rotherham, and Sheffield

Realistic earnings of £60k once qualified, this position is a field based role learning the necessary skills to become a Certificated Enforcement Agent.

If you are self-motivated, enjoy being part of a successful team and are committed to helping people, why not consider our award winning Trainee Enforcement Programme. Lasting for approximately 8 weeks, you will be paid a salary and have the opportunity to earn commission throughout the training period. Successful completion of the course results in a level 2 equivalent qualification in Taking Control of Goods and a guaranteed contract with JBW Group.

Established in 2004, JBW group is a trusted partner to UK Government and a market leading innovator in the recovery of unpaid taxes, fines, and commercial debt.

No experience is needed as all training will be supplied.

Debt Recovery Agent

Position: Debt Recovery Agent
Location: Darlington
Salary: £18,000

You will be responsible for the handling of all telephone queries in order to maximise collections for JBW Group.

Senior Bid Writer

Position: Senior Bid Writer
Location: London
Salary: £50-55k + depending on experience

This position is part of the Business Development Team based in our London office. The Senior Bid Writer is responsible for research, writing & design of tender responses, proposals, presentations and supporting material, in order to win and retain business for the company.

Process Assistant

Position: Process Assistant
Location: Darlington
Salary: Negotiable depending on experience

The business process team (“Process”) design, execute, measure, monitor and control business processes specified by the management team that deliver the service to our clients and customers. The team is responsible for maintaining correct operation of our system. They monitor and ensure that business processes happen correctly, respond to alerts from the system and they investigate and resolve problems.

Process Apprentice

Position: Process Apprentice
Location: Darlington
Salary: £250 per week

The Process Apprentice reports to the Head of Business Improvement. The position performs a range of daily administrative duties that are of a responsible and confidential nature. The business process team (“Process”) design, execute, measure, monitor and control business processes specified by the management team that deliver the service to our clients and customers.

Enforcement Support Assistant

Position: Enforcement Support Assistant
Location: Darlington
Salary: £TBC dependant on experience

The Enforcement Support Assistant provides essential administration and support to JBW Enforcement Agents working in the field. The post holder will be responsible for monitoring the activity of Enforcement Agents, ensuring that they are on duty when expected, in the planned areas and proactively managing their workloads.

The role is based in JBWs office in Darlington on a shift pattern and will require the post holder to be flexible in terms of hours of duty.

What JBW offer you:

  • 22 days annual leave, pro rata, increasing to 25 after each completed year of service
  • Sunday Times Top 100 Company to Work For
  • An excellent benefit package that ranges from cycle to work, travel loans, eye care vouchers, contribution towards gym membership, Company Maternity and Paternity pay
  • Pension scheme, career development & long service awards

Exciting career opportunities with JBW

JBW is the UK’s fastest growing provider of debt management solutions for the public sector. Our industry leading technology and generous remuneration packages have made us an employer of choice within the industry, as evidenced by our placement in the Sunday Times Top 100 Companies to Work For awards two years running. With several new contract wins across the country, we are looking for enthusiastic individuals to join our enforcement team.

Click here to email us your CV

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